At OLG Keno Ontario Casino, we prioritize your well-being and safety when it comes to gaming. We understand that responsible gambling is essential for a positive experience.
Setting Limits
To ensure you're in control of your gaming habits:
Configure deposit limits: Set daily, weekly, or monthly limits on the amount you can spend.
Loss limit setting: Define how much money you're willing to lose before taking a break.
Session time limit: Limit the number of hours you spend playing within a set timeframe.
Reality Checks and Time-Outs
Receive regular reality checks via email or text, reminding you about your gaming activity and net results.
Take short-term cool-off periods (time-outs) during which you can't deposit or wager for a specified time frame.
Self-Exclusion Options
If you feel the need to take a break from gaming entirely:
Temporary self-exclusion: Exclude yourself from playing for a set period, typically ranging from one month up to multiple years.
Permanent exclusion: Prevent your account from being reactivated in the future.
Supported Resources
We're committed to providing you with access to reliable resources and support services within Ontario:
Provincial helplines
Local counseling resources
National organizations dedicated to gambling harm reduction
Additional Tips for a Safer Gaming Experience
To maintain control over your gaming habits, consider the following best practices:
Gambling budgeting: Set aside a specific amount for entertainment and stick to it.
Seek support: Reach out to friends or family members when you need someone to talk to.
Regular breaks: Take time away from gaming to recharge and maintain perspective.
